Policies & Procedures

1. Know Your Customer (KYC) Policy

All users are required to complete KYC verification before accessing investment services. KYC is conducted in accordance with SEBI and PMLA guidelines. Required documents include PAN card, Aadhaar card, and a recent bank statement or cancelled cheque.

2. Account Opening Procedure

• Download and register on the Unicrore app.
• Complete e-KYC verification through DigiLocker or video KYC.
• Link your bank account for seamless transactions.
• Complete risk profiling to determine suitable investment options.

3. Order Execution Policy

All investment orders are executed through registered broker partners. Orders are placed during market hours (9:15 AM to 3:30 PM IST) on NSE/BSE. Algo trades may be executed outside normal hours depending on the strategy.

4. Fund Transfer Policy

All fund transfers are processed through secure payment gateways. Withdrawal requests are typically processed within 2-3 working days. Funds are credited only to the bank account registered with your Unicrore account.

5. Data Protection Policy

Unicrore collects and processes personal data in accordance with applicable data protection laws. Your data is stored securely and is never sold to third parties. Please refer to our Privacy Policy for detailed information.

6. Conflict of Interest Policy

Unicrore ensures that all product recommendations are made in the best interest of the client. We disclose all commission structures and fee arrangements transparently. Our team does not receive any undisclosed incentives from product manufacturers.

7. Anti-Money Laundering (AML) Policy

Unicrore follows a strict AML policy in compliance with PMLA 2002 and SEBI guidelines. Suspicious transactions are reported to the Financial Intelligence Unit (FIU-IND). We reserve the right to freeze accounts suspected of money laundering activities.