Account Closure

1. Voluntary Account Closure

Investors may request account closure at any time by submitting a written request through the Unicrore app or via email to support@unicrore.com. All pending investments and SIPs must be settled before closure.

2. Pre-Closure Checklist

• Cancel all active SIPs and SWPs.
• Unpledge all pledged securities.
• Exit or transfer all active positions.
• Ensure all pending withdrawals are completed.
• Settle any outstanding fees or dues.

3. Closure Process

• Submit account closure request through the app or email.
• Our team will verify your identity and review your account status.
• A confirmation will be sent within 3 working days.
• Account will be deactivated within 7-10 working days post confirmation.

4. Data Retention Post Closure

As per regulatory requirements, we retain your account data and transaction records for a minimum of 5 years after account closure, even after deactivation.

5. Involuntary Account Closure

Unicrore reserves the right to suspend or close accounts in cases of: fraudulent activity, violation of Terms & Conditions, regulatory directions, or prolonged inactivity (as defined in the Inactive Account Policy).

6. Contact

For account closure requests or queries, contact: support@unicrore.com or write to us at our registered address.