Investor Grievance

1. Grievance Redressal Mechanism

Unicrore is committed to resolving investor grievances promptly and fairly. We have a structured grievance redressal mechanism in place to address all complaints efficiently.

2. How to Lodge a Complaint

• Email: support@unicrore.com
• Through the Unicrore app — Help & Support section
• In writing to our registered office at Kakkanad, Kochi, Kerala 682030

3. Acknowledgement

All complaints will be acknowledged within 24 hours of receipt. A unique complaint reference number will be assigned for tracking purposes.

4. Resolution Timeline

• Level 1 (Customer Support): Within 3 working days
• Level 2 (Escalation to Compliance Team): Within 7 working days
• Level 3 (Senior Management Review): Within 15 working days

5. Escalation

If you are not satisfied with our resolution, you may escalate your complaint to SEBI SCORES (scores.sebi.gov.in) or the relevant stock exchange's investor grievance cell.

6. Designated Investor Relations Officer

Name: Christophal Raphel

Designation: Co-Founder, Unicrore

Email: support@unicrore.com

Address: 9/483, Opposite Infopark, Smart City Short Road, Edachira, Kakkanad, Kochi, Kerala 682030