Investor Charter

Our Commitment to Investors

Unicrore is committed to maintaining the highest standards of service, transparency, and integrity in all our dealings with investors.

Rights of Investors

• Right to receive clear, accurate, and timely information about products and services.
• Right to fair and transparent fee structures with no hidden charges.
• Right to have grievances addressed promptly and fairly.
• Right to access your investment portfolio and transaction history at all times.
• Right to withdraw investments as per applicable terms and market conditions.
• Right to be treated with respect and without discrimination.

Investor Responsibilities

• Provide accurate and complete information during registration and KYC.
• Read and understand all product-related documents before investing.
• Report any unauthorised transactions or suspicious activity immediately.
• Keep contact and bank details updated on the platform.
• Stay informed about your investments and review portfolios periodically.

Our Service Standards

• Account opening: Completed within 3-5 working days post KYC approval
• Grievance acknowledgement: Within 24 hours
• Grievance resolution: Within 15 working days
• Fund withdrawal: Within 2-3 working days
• Portfolio statement: Available on-demand through the app